Debbie Ward has seen people at their best and at their worst. A police officer in England for most of her adult life, Ward found herself in many situations that tested her courage and her compassion.
While working cases, Ward used her skills to secure situations, arrest perpetrators, and protect victims of crimes. But she was often left wondering what happened to those people she worked so hard to help.
“I loved the results part of my job,” she said. But there were few long term effects that she could take part in. And she was often left wishing she could have done more.
Now living permanently in Spring Hill, her law enforcement days behind her, Ward decided to build a business that centered on providing care for those in need. She purchased a franchise, Home Helpers & Direct Link, an outfit that is quickly becoming a leading name in the home care business across the country.
Home Helpers & Direct Link specializes in comprehensive home care and 24-hour medical alert capability. Home Helpers contracts with clients, including seniors, new mothers or anyone needing services, and provides in-home help in areas of cleaning, cooking, running errands and transportation to and from doctors’ appointments. Direct Link, a proprietary line of medical alert systems, provides monitoring in the form of a fall sensor, automated medication dispenser and vital signs monitoring unit, as part of packages, assuring complete peace of mind for clients and their loved ones.
Packages of care include a few hours a week to continual services, depending on the client’s individual needs. And it’s flexible, allowing the client to change the plan if necessary.
Ward took care of her husband while he fought terminal cancer, which added incentive to find a solution for others who might be in a similar situation.
“It was hard,” she said. “I was afraid to leave him alone but I had to work.”
During those three years, before he lost his battle, Ward struggled with balancing her roles.
“I could’ve benefited from a service like this one,” Ward said.
Her insight, derived from personal experience, prompted her to research options as she made the transition from England to Spring Hill. She was impressed with the foundation of Home Helpers and particularly excited about the cohesion with Direct Link.
Formed in 1997, Home Helpers & Direct Link had already built a stable foundation in the home care services industry.
“It is companion care,” Ward said. “It is for anyone who is at home and can’t manage the housecleaning, cooking, whatever. Someone will come in and fix your meals for you, clean your house, whatever you need.”
The company also will care for pets of clients and offer help with Dementia/Alzheimer’s Care, Parkinson’s Care and Hospice Support.
The services are nonmedical and do not include personal care.
“Later down the line, I hope to include that,” Ward said. “Because we’re a new business here, we want to be established first so people can trust us.”
Every home visitor is licensed, insured and given a background check to provide the ultimate safety and security for clients. They are employees of the company who are required to clock in and out using the client’s phone.
“I wouldn’t let anyone into your home that I wouldn’t allow into mine,” Ward said
Home Helpers & Direct Link services Spring Hill, Brooksville, Hudson and Bayonet Point under its Spring Hill location. For more information, visit the main website at www.HomeHelpers.CC
Email Hernando Today correspondent Kim Dame at firstname.lastname@example.org.